Benefits of using the Honor Service Center when the phone is damaged
Honor Service Centre is very useful for mobile phone users. By approaching him, the damage to the phone can be repaired until it returns to its original state. It is obviously beneficial that smartphones are very prone to harm themselves. This is because it is used daily.
Honor itself is one of the popular brands in Indonesia. In fact, Honor is still associated with Huawei. With the existence of Honor, it is expected that the spread of its mobile phone will be better. This is a dual market strategy that has been tried and succeeded by several big companies. There are many products released by Samman.
Apart from mobile phones, the company also issues laptops and various accessories. If the product is damaged, be sure to come to the Honor Service Center. Do not come to a normal place of repair. There are many advantages that an authorised service centre has and does not own other locations.
Benefits when selecting a service center
The first advantage lies in the technician who will handle. When it comes to a normal repair site, the technician who handles it usually fixes something on his own. Although often qualified, self-taught education increases the likelihood of mistakes. This is clearly harmful to you as a consumer.
Different things will be felt when you come to the Samman Seva Kendra. All registered technicians have their own licenses. At the same time, the quality of the workmanship is undeniable. Standards owned by professional technicians are factory standards. With this, the quality of the product will return to the same way as it was first purchased.
The security of the phone will also be maintained when using the authorized services. Complaints in this case are often felt by consumers when it comes to simple repair spots. This is because, often, there are cases where the parts of the serviced cell phone are replaced even with the old parts of the phone.
This further reduces its performance after service. Different things will be felt when you come to the Samman Seva Kendra. Technician has a principle where consumers need to get the best service. With this, the security of the phone will always be given priority so that it comes back to the same way as it came for the first time.
This security is further guaranteed by the presence of a warranty as well. The warranty itself is an official feature that is respected to its users. With warranty, whatever losses occur can be claimed directly to the service centre. Of course, there is a time limit for warranty.
Apart from this, the warranty will not be applicable if there is a loss due to personal negligence. The warranty can be claimed only if the damage is caused by a technician’s mistake in carrying out the repairs. Although rarely used, this warranty feature will make it much easier for consumers to get the best service.
The benefits don’t stop there
Another benefit of the Honor Service Centre is also seen in the sections provided. In Indonesia, two types of parts are well known in the market. The first type is the ORI component. This is the official part of the plant. Its use returns the phone as before.
Honor also provides this type of component in its service center. However, there is also a second type of component that is local. A local component is a type of component that is not made by the manufacturer. Though it is the same at first sight, the performance will not be the same. The most obvious example will be seen on ORI and local LCD.
Unlike ORI LCDs, local LCDs will feel different when hand-worn and smoked. This distinction applies to other parts as well. In addition, there will be no problems like unavailable stock of components. In a service center, this can happen.
But even if this happens then the Samman Seva Kendra has cooperated with each other along with one city to another city. In addition, spare parts will be imported from other cities so that repairs can be carried out. Another advantage is also seen in terms of tariffs. Some people often complain about the different rates between one repair site and the other.
This is possible considering that there are no rules for the repair site in deciding the price. Different things will be felt when you come to an authorised service centre. The price is always the same so that consumers can get a fixed price. In fact, price parity applies to every region of Indonesia.
With this, this service can be done anywhere at the same price. The tariff has also been given with a detailed explanation. Therefore, you will not feel suspicious and afraid of being cheated or harmed by the outlet.
Step when it comes to service center
If you are already aware of the benefits of the Honor Service Center, be sure to visit the authorized service place in case the product is damaged. When you come for the first time, take the row number first. The shops will usually be full on holidays. So, if you want to wait in line for longer, come on a normal day.
Wait until the queue number is called. If you have been called, come to the CS and tell the complaints experienced by the mobile phone. From there, the CS will ask you some questions related to the complaint. This question is so that the price can be estimated. This is because the CS will immediately notify about the estimated cost of repairs.
After knowing the cost of the repair, you are free to continue or not to carry on the repair. If it’s not because you feel it’s better to buy a new phone, you can skip the outlet directly. But if repairs are yet to be made, the CS will provide a form to fill out.
The form contains the user’s personal data. There is also a personal number inside so that the service centre can still get in touch if the repair process cannot be expedited. After this, the CS will notify the estimated time to complete the repair process.
From there, wait for repairs to complete. The Honor Service Centre will call you if the repair is really successful. After this, customers can pay the repair fee and go home with the repaired gadget. In fact, there are many conditions where more damage is found on the phone.
This usually happens when the technician is doing repairs. When this happens, you will be remembered and explained the latest price that needs to be paid. This situation often occurs because the damage to the phone cannot be fully detected until a technician is examined.
VIP service is also available for users
A variety of services can be availed when it comes to service centres. The most specialized service is called vip service. VIP service in Honor Service Centre is divided into three parts. The first service is called VIP Service Gold. This applies to some phones such as Honor 4C and G8.
This is followed by VIP service Platinum. The category of mobile phones is even higher for this service. This service itself is for Huawei P8 users. In this service, the LCD repair warranty is up to 3 months.
In fact, the warranty applies to personal errors such as being broken due to a fall. The last service is called VIP service diamond. This is for Mate S users. Its main advantage is in the presence of a national warranty for 2 years. Even when it comes to outlets, diamond VIP service customers will get priority.
Always be sure to visit the official outlet when the device is damaged. With this, the status of the gadget will return to its original state and unwanted things will not happen. For the Honor brand itself, come to honor service centers that have spread all over Indonesia.